Frequently Asked Questions
We ship everywhere East of the Mississippi
Your order will arrive in a box, safely packaged in heavy insulation. Your box will be packed with dry ice or ice packs to ensure it stays frozen. In the event that your meat gets delayed in transit or has any issues we have a 100% Shipping guarantee: Your meat arrives safe or we completely refund you or send you new product on us!
In the event that your meat gets delayed in transit or has any issues we have a 100% Shipping guarantee: Your meat arrives safe or we completely refund you or send you new product on us!
Every cut is individually vacuum sealed and frozen by our local, expert butchers.
No, your box will be left at your door. It will be packed with plenty of dry ice or ice packs, but we recommend opening it and putting your poultry in the freezer as soon as possible.
You can track your package via UPS.com through the tracking number we send when your order ships. If you didn’t receive your tracking information please be sure to check your junk/spam folder. If you still don’t see it or have a question about your order, please email us at vitalmissionfarm@gmail.com or call/text Jeff at 843-405-7227
Nope. Once our poultry are old enough to withstand cooler temperatures (2-3 weeks old) they spend their entire lives outside on pasture in a free range environment with fresh air, sunshine, grass and bugs.
We seek to be caring stewards of our animals and we believe in doing things as naturally as we are able. We do this by using no hormones, medications or antibiotics.
Small Box or Vital Box: This bundle will easily fit in a standard fridge-freezer.
Large Box: We recommend approx. 3-4 cubic ft. of freezer space for our large boxes.
Premium Freezer Filler Box: We recommend approx. 5-6 cubic ft. of freezer space.
If you live locally within a 20 mile radius of Charleston, SC you will have the option to select home delivery at checkout. Deliver charge is $10 for orders less than $120. We deliver every Tuesday with your product in a freezer bag with minimal ice. We recommend to leave a cooler with ice on your front porch for us to drop the bag.
All of our products except for our large bundle boxes, have the option for you to subscribe to a monthly delivery and save 5% on every order. Your subscription can be paused or canceled at any time by logging in to the website and selecting pause.
Send us an email at vitalmissionfarm@gmail.com or call/text Jeff at 843-405-7227